Two West Hollywood hotels were have received the Southern California Automobile Club’s Four Diamond rating.
Those hotels are the Sunset Marquis and the London West Hollywood. No West Hollywood hotels received the top Five-Diamond rating.
AAA’s list of Five-Diamond hotels includes Viceroy L’Ermitage, Beverly Hills; The Beverly Hills Hotel and Bungalows; The Peninsula, Beverly Hills; Monarch Beach Resort; the Ritz-Carlton, Laguna Niguel; Montage Laguna Beach; the Resort at Pelican Hill, and Four Seasons Hotel Westlake Village.
“The AAA Five-Diamond rating is achieved through very personalized and dedicated work to provide guests with a high-tough luxury experience,” said Patricia Marenco, the Auto Club’s approved accommodations supervisor. “Guest service is a point of pride for these top hotels.”
To earn the “Four Diamond” rating, hotels must be “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” according to the Auto Club.
No West Hollywood restaurants earned AAA’s Five-Diamond or Four-Diamond awards, although there were nine Five-Diamond winners across California and 71 Five-Diamond winners, with many of them located in San Francisco.
AAA is lowering the bar on their standards. Pelican Hill is in Newport.
WHCHC congratulates our community partners Rod Gruendyke at the Sunset Marquis and Jeff Kulek at The London Hotel West Hollywood for their AAA Four-Diamond Rating from the Southern California Automobile Club, the only West Hollywood hotels to receive this high rating. WHCHC thanks the generosity of both The London and Sunset Marquis for their consistent sponsorship of WHCHC events in support of affordable housing!
Congratulations to Rod Gruendyke, GM at Sunset Marquis and Jeff Kulek, GM at The London, West Hollywood. If you haven’t dined there or enjoyed the pools there as residents, you are missing a local vacation!
The aggressively marketed luxury industry is highly over rated.
Jim C, I think it was a typo for “high touch” luxury. Still an awkward word choice.
I don’t agree that it is a “shame” none of our hotels are 5 diamond considering that the others listed are extremely expensive and a very small percentage of total “luxury” hotels in the region including Los Angeles, Long Beach, Anaheim etc that have none as well. High touch seems way over the top and something that we don’t need to strive for or feel “shame” about not having.
Is the Resort at Pelican Hill near the maximum security prison at Pelican Bay in Northern California?
What in the world is ‘high tough’ luxury? Shame that none of our hotels earned what so many of our next door neighbor’s hotels did.