Frustrated customers pulled up chairs, leaned on couches, and waited up to 45 minutes at the Bank of America located at 8921 Santa Monica Blvd. which hosted a line out the door this Saturday morning.
There was only one teller open at the time. But there were other employees in the lobby area, one behind a desk, and another on break. In the altercation above you can see one Bank of America employee walking out of the bank and up the street following the customer who had left after an argument.
Recently Bank of America announced that another West Hollywood location at 8025 Santa Monica is permanently closed. According to the Bank of America website the branch located at 9021 Sunset Blvd is also temporarily closed. In addition the location at 8655 Beverly @ San Vicente is also temporarily closed. That leaves Bank of America at the corner of Santa Monica and Hilldale the only open Bank of America branch serving the residents of West Hollywood.
The Bank of America location at 8921 Santa Monica Blvd is a ‘company owned’ property according to the branch manager and there are no plans to close this branch. There are approximately 4200 Bank of America branches in the USA with approximately 220,000 employees as of March 31, 2021.
After the recent federal reserve stress tests Bank of America said it plans to boost its quarterly dividend by 17% to 21 cents a share from 18 cents. The company also plans to buy back up to $25 billion of its common stock “over time”. Bank of America will report its quarterly earnings before the opening bell this Wednesday morning, July 14th.