On July 1, 2021, the City of West Hollywood launched its Dockless Mobility pilot program with e-scooters and e-bikes from Bird, Lime, and Wheels. The City of West Hollywood now permits the use and operation of e-scooters and e-bikes. Currently, Lime and Bird will operate e-scooters; Wheels will operate Class-2 throttle assist e-bikes.
The pilot program is part of the City of West Hollywood’s efforts to expand its transportation network by supporting a range of environmentally sustainable options to get around the City and to connect to the region-at-large. The City of West Hollywood works regularly with residents, businesses, and the community-at-large to develop innovative solutions to transportation challenges and to balance the needs of people who walk, bike, use transit, and drive in the City of West Hollywood.
Where can I create an account to rent an e-scooter or e-bike?
To use e-scooters and e-bikes from Bird, Lime, and Wheels in West Hollywood, individuals must create an account with the company of their choice – Bird and Lime for e-scooters and Wheels for Class-2 throttle assist e-bikes:
- Bird – https://www.bird.co
- Lime – https://www.li.me/electric-scooter
- Wheels – https://takewheels.com
Where will I be able to pick-up or park an e-scooter or e-bike?
While e-scooters and e-bikes will be dockless, to ensure they are parked safely and legally, the City of West Hollywood’s has created parking stations adjacent to major intersections. While the City encourages the use the stations for parking, devices may be parked in any off-street location that does not block pedestrian access to the sidewalk; devices should never be parked in a way that blocks pedestrian activity and access.
View an interactive map of the West Hollywood dockless mobility parking station locations: https://arcg.is/1jyGya
Click the image below to download or enlarge a pdf version of the station locations:
What types of e-bikes and e-scooters will be available?
Are there any rules or instructions I must follow on roads and sidewalks?
Users of e-scooters and e-bikes must have a valid driver license or instructional permit and must wear a helmet while riding. Only one person is allowed on a device at a time and e-scooters and e-bikes must be ridden on the road, never on the sidewalk. Users are advised to ride as far to the right side of traffic lane or in designated and marked bike lanes whenever possible and users must always ride in the direction of traffic.
Will I be required to wear a helmet?
Helmets are required for riders who are 18 years old or younger.
Can anyone ride an e-scooter or e-bike?
All riders must have a valid License or Permit to register to ride an e-scooter or e-bike
What if I want to ride on the sidewalk?
E-scooters and e-bikes must be ridden on the road, never on the sidewalk. Ride as far to the right as you can and always in the direction of traffic.
Where can the scooters and bikes be ridden?
Both scooters and bikes must be ridden on the road, never on the sidewalk.
May I ride an e-scooter or e-bikes in a bike lane?
Yes, ride in the bike lane whenever possible.
If I have additional questions or concerns, how may I reach out to the City of West Hollywood?
To ensure quality of life concerns are addressed, we welcome feedback. If you have concerns, such as interrupted pedestrian activity or access, submit them using the Service Request function on the City’s website or through the West Hollywood Official City App, which is available as a free download for iPhone users on the App Store and for Android users on Google Play. Concerns and feedback may be submitted by email, as well, at email@example.com or by phone at (213) 247-7720.
To contact Wheels directly, please email firstname.lastname@example.org or call (888) 240-7120.
Call for Applications 2.0:
West Hollywood Bicycle Coalition Letter of Support: